EPISHIP sends you a monthly report that provides an overview of your merchant account and important metrics like the number of new customers, the number of shipments audited, the number of open invoices, revenue generated, etc. This is sent on the 1st of each month. A second email includes the merchant invoice, and details each amount with reference to the customer invoice number for each line.
Add recipients to notifications
- Log in to your merchant account.
- Tap Settings from the menu on the left.
- Add up to 10 email addresses within the Billing Notifications or Reporting Notifications field.
- Tap Update button.
Billing email triggers
The frequency settings specified on your account may affect email notifications. Billing emails could include the following:
- Invoice generated
- Sales receipt generated
- Payment successful
- Payment declined
- Approaching due date on the invoice
- Invoice past due
- Paused service
- Terminated service
- Unpaused service
