The intent of this article is to illustrate the steps taken if your package or shipment is damaged in transit.
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Why was my package returned?The shipping address was incorrect or incomplete
The package information didn’t match what was entered on...
My package is lost. What should I do? First, log in to your account, then tap the shipments card on...
If you receive a notification that your shipment has experienced an exception, check the Shipments module on the left sidebar of the...
A driver has not picked up my package at the scheduled time. What should I do? First, log in to...
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