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The intent of this article is to illustrate the steps taken if your package or shipment is damaged in transit....

Why was my package returned? The shipping address was incorrect or incomplete. The package information didn’t match what was entered...

My package is lost. What should I do? First, log in to your account, then tap the shipments card on...

If you receive a notification that your shipment has experienced an exception, check the Shipments module on the left sidebar...

A driver has not picked up my package at the scheduled time. What should I do? First, log in to...

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